Returns & Exchanges
At Wardrobes Direct, we want you to be completely satisfied with your home storage solutions. If your purchase isn't the perfect fit, we offer a straightforward return process within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully disassemble the unit if necessary and pack all components in their original packaging to ensure the items are protected during transit.
Schedule a Pickup
Once your return is approved, we will coordinate with our specialized furniture couriers to schedule a convenient collection time from your home.
Receive Your Refund
After our warehouse team inspects the returned items, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing