Frequently Asked Questions
Everything you need to know about our premium storage solutions.
Do you offer professional installation services?
Yes, Wardrobes Direct provides professional installation services across most metropolitan areas. You can select the installation option during checkout, and our certified team will handle the assembly for you.
How long does shipping typically take?
Standard shipping usually takes 5-10 business days depending on your location. For custom-built wardrobe systems, please allow an additional 2-3 weeks for manufacturing before dispatch.
Can I customize the internal layout of my wardrobe?
Absolutely. Our modular systems allow you to choose from various shelving, hanging rail, and drawer configurations to suit your specific storage needs.
What is your return policy for furniture items?
We offer a 30-day return policy for items in their original packaging. Please note that custom-made or built-to-order wardrobe units cannot be returned unless they are found to be defective.
What materials are used in your wardrobes?
We use high-density, sustainably sourced engineered wood and premium hardware. All our products feature a scratch-resistant finish to ensure long-lasting durability in your home.
Do your products come with a warranty?
Yes, all Wardrobes Direct products are backed by a 5-year structural warranty, giving you peace of mind regarding the quality and craftsmanship of your purchase.